I recently had a full valet completed on my business vehicle that was due to be returned to the leasing company.
I have used your company on many occasions for both mini valets and full valets, I have always found your lads to be pleasant, courteous and efficient. However, I wanted to put pen to paper to commend the valeter who arrived on Thursday last week to clean my car. He was extremely pleasant, efficient, accommodating and friendly, which being a business owner myself can be rare qualities..... He did receive assistance from a colleague near to the end of the valet, who also seemed to have a nice, friendly character.
I believe the gentlemen in question was Glynn, and his work colleague Chris 2. Could you please pass on my gratitude to them.
In business these days, it seems most emails you receive are queries, comments or complaints, but to receive an occasional one that praises your service and commends your employees is extremely welcoming, as you always strive to provide a good quality service and staff are key to this being a success. With this in mind you definitely have two employees who I believe are an asset to MCV...
Due to increased disability over the past few years my 11 year old Soft Top MX5 [called 'Bullet'] had become sadly neglected. She also suffered from 'LHCSS' [Late Hairy Cocker Spaniel Syndrome]
The first on-line valet I contacted didn't want to know but Nigel Kenny took up the challenge and treated my girl as if she was his own.
I just needed a 'one-off' pre-winter Valet [as like me she doesn't get out much]. I wasn't expecting too much but 'Uncle Nigel' managed to beautify Bullet to such an extent that I got quite dewy eyed with relief !
Mr. Kenny (MCV Stoke on Trent) is excellent at communication, punctual and flexible with a personal and professional integrity - he takes genuine pride in his work.
BSc (Hons) Criminal Justice Worker Rtd
Thank you so much for the excellent valet carried out on my father's Range Rover, you arrived on time, valeted the car beyond my expectations and I will be booking my own car in on a weekly basis.
I can't believe you managed to get my caravan looking so clean, pass on my thanks to Gary , I will see you again in October.
With reference to our telephone earlier today I wouldn't hesitate to recommend your companies service to anyone, your company over the last 4 years has provided a service which is second to none.
Mr M. Wright
People often don't deliver what they promise, your chaps do every time they show up at my offices. I remember the first time my company used your service to remove stratches that had been done by the foreigners at the roadside car wash, I will never ever use them again promise ! See you next week.
P. Manship. Managing Director.
Having saving myself over £150 on main dealer prices for the Supagard Protection that you applied on my new Mercedes SL, I would recommend MCV to any prestigious vehicle owner.